Fall programs are OPEN - register HERE

WINTER PROGRAMS OPEN November 17!

We have a number of different programs for people of all ages during daytimes, afterschool, and weekends. Our lessons range from beginners to advanced.

 

Swimming Lessons

Climbing Programs

Advanced Programs

Kids Camps

Fitness Programs

 

 

Program Payment     Payment must be made in full at the time of registration. We accept cash, cheque, MasterCard, Visa or American Express. Credit card payments can be made over the phone.

Program CancellationIf a minimum number of registrants are not met, the program may be cancelled or combined due to insufficient registration. These decisions are made up to one week prior to the start date, so please register early to avoid cancellations. If a class is cancelled, those enrolled will be notified and issued a full credit or refund.

Customer Cancellations   A full credit to your account or a refund will be issued if withdrawal notification is received 48 hours prior to the program start date.    Advanced courses require at least 7 days withdrawal notice.

Refunds requested with less than the required notice, cannot be granted except for medical reasons or relocation and appropriate documentation may be requested. For medical cases, refunds will be prorated to the number of sessions remaining based on the notice given. Refunds requested after class completion cannot be granted.

Waitlists    We review the waitlists on a continuous basis and make efforts to accommodate everyone interested in the course. If a class is full please add your name to the waitlist so you can be contacted if a spot becomes available. You will not be charged for any classes while on the waiting list.

Late Registrations (After the program starts)  As most of our programs are progression-based it is important that participants attend all classes. Some programs, such as Red Cross swimming lessons will accept late registrations up to a certain day. (e.g. day 3 of a 10-day lesson set.) Late registrations are not prorated. Since 100% attendance is required for advanced courses, late registrations are not permitted.

Minimum Ages & Abilities  For the safety and enjoyment of all participants, students must be of the correct age and ability prior to the first class of the program. (Exceptions may apply for specific reasons, please ask at the front desk.) If you are unsure of your child’s swimming ability, bring them in for a free-swimming evaluation.

Interest Lists  Some of the programs that are offered don’t run very often. Ask the front desk staff to put your name on the interest list. I enough names are collected on the list, it is possible for a class to be scheduled.

Holidays / Long Weekends      For your convenience, programs are not scheduled to run on statutory holidays.

Financial Assistance      Program fees reflect amounts that allow programs to recover all direct costs (ie. Instructor fees, program supplies, etc.) If you find it difficult to participate in any program or activity because of financial limitations, please ask our front desk staff about our Recreation Access Program (RAP).

NSF Cheques & Automatic Debit Payments    An administration fee of $20.00 will be charged on all NSF cheques and automatic debit payments.

Credits on Account & Refunds     Program and customer cancellations will result in a credit being applied to your account. This credit can be applied to future registrations, memberships and/or merchandise purchases. Refunds can be requested at the front desk. Please allow 3 weeks for processing.

Advanced Courses   Bronze Star / Medallion / Cross, CPR, SFA, AWSI, NL, WSI, LSI, Pool Op, Aquafit Module and others as specified on the registration form.